We are delighted to offer worldwide shipping to bring the beauty of Crowned By Bunny to every corner of the globe. Whether you’re in North America, Europe, Asia, Africa, or beyond, we’ve got you covered. Simply place your order, and we’ll ensure your exquisite hair products reach you wherever you are.

We strive to ship out your order as quickly as possible. If you place your order by 3pm (CST), most orders will process and ship the same day. In some cases, it may take 1 to 3 business days or longer to process your order before being shipped. Some reasons that cause delays in order shipping are: inaccurate or incomplete shipping or billing information, your shipping address is a P.O. Box, additional documentation is required to verify your order, or we are currently out of stock on your item. If we are out of stock for an item ordered, we will notify you as soon as possible, either by phone or e-mail. We can only ship to P.O. boxes if you provide a physical street address. Orders received after 3pm Friday through Sunday will be processed on the following Monday.

*Delivery times are calculated in business days. Weekends are not counted in shipping times. 

** USPS and UPS Surepost shipping times are not guaranteed.  They are only an estimated time of arrival.  For a guaranteed delivery time, you must choose UPS Ground service level or higher.

We take your privacy and personal information seriously and use every precaution necessary to ensure your shopping experience is safe! Crowned By Bunny uses the latest Secure Socket Layer (SSL) encryption to keep your private information and credit card information as secure as possible. Payment processing is done through PayPal Payment Processing, who is one of the largest and safest payment gateways available on the internet. From the beginning to the end of your transaction your credit card account number is never stored in our systems. For more details and information on our privacy policy, go to the Privacy Policy link at the bottom of the homepage.

Observed holidays that we are closed for business are Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day & New Year’s Day. Orders placed on these days will be processed on the next working business day. In Addition, order deliveries may be delayed on Christmas Eve and New Year’s Eve. Our main carrier, UPS, will only be shipping 2nd Day Air and Next Day Air Packages. All other service types will be delayed to the next working business day.

If you would like to cancel or change an order, contact us at +1 (323) 794-5922 immediately. We will do everything to accommodate your request. However, shipped items cannot be cancelled or changed. Refused packages will be refunded for the merchandise ordered minus shipping and handling cost.

They may be in your SPAM folder. To ensure you receive our emails properly, so they are not SPAM filtered, please add our email address: info@crownedbybunny.store to your address book.

Our color swatches are industry standard colors, with most swatches provided by the manufacturers or photographed by Crowned By Bunny.  Colors may vary, so swatches are not always 100% accurate.

You are able to check on your order in several different ways. First, you can always log into your account to check the status of your order. Or you can contact us by email at info@crownedbybunny.store.

We accept all major credit cards: Visa, MasterCard, Discover, American Express, PayPal.